Tuesday, September 7, 2010

SMP/E error "NO APPLICABLE ++VER"

I was trying to apply a PTF BPEnnnn on a BMC product called "Snapshot Upgrade Feature". The SMP/E RECEIVE job failed with the message "NO APPLICABLE ++VER". It means that I do not have the correct version of the 'Base Product' on which I was trying to apply the PTF. I checked the technical bulletin that BMC sent me, it mentioned that I should be on Version 5.6 of the product to apply this product. I browsed my SMPPTFIN dataset and searched for the PTF BPEnnnn and found the FMID. It was one version prior to the one mentioned on the technical bulletin. It was clearly my mistake that I didn't read the technical bulletin clearly before doing a SMP/E RECEIVE, but I learnt something new.